Social Account Integration & Settings
To leverage Firstage’s powerful content analysis and publishing features, connect your social media accounts to your workspace.
Connecting Your Account
Integrate your social accounts with Firstage in a few simple steps.
Step 1: Navigate to Channel Integration
Click the ‘Channel Integration’ tab in your workspace settings menu.
Step 2: Click Add Integration
Press the Add Integration button on the integration page.
Step 3: Select Platform
Click your chosen platform to proceed to the authentication page. After logging in, allow and approve Firstage’s data access requests. This step is critical—you must approve all permissions for features to work properly.
Social integration requires Creator or Business accounts. If prompted to switch account types during integration, update according to your needs.
Platform Support Status & Roadmap
Firstage continuously expands platform support. Current support status by major platform:
- All insights
- Comments & replies
- Content publishing
- Content publishing
※ Only this method is currently supported.
※ Insights and demographic data collection unavailable.
Coming Soon
- All insights
- Demographic data
- Comment collection
※ Integration method for full feature access.
- Future support planned
Token Security & Auto-Renewal
Firstage prioritizes data security by securely encrypting all authentication tokens used to access your social accounts.
For enhanced security, most social platform authentication tokens have expiration periods (e.g., 60 days). Firstage operates an automatic renewal system to maintain uninterrupted connectivity:
- Hourly Automatic Checks: The system automatically monitors all authentication token status every hour.
- Proactive Renewal: Tokens expiring within 7 days are detected and renewed proactively.
- Stability Assurance: Tokens over 30 days old are renewed preemptively for stability.
This entire process runs automatically in the background, allowing you to enjoy secure, continuous service without the hassle of periodic re-authentication.
For detailed information on data and insights collected from integrated accounts, refer to the Social Channel Insights & Performance Analysis documentation.